Discovering a sitter in your canine has grow to be an increasing number of troublesome on account of not everybody appears to be honest in regards to the top quality of care they provide. One San Francisco lodge claimed to be a “luxurious” lodging, nonetheless opinions are saying that isn’t the case. After two TikTok clients made films explaining their experiences, the lodge gained lots of damaging consideration.
The consumers claimed that their canines have been neglected and dirty upon pick-up. A couple of of the businesses they paid for moreover weren’t supplied. Instead of apologizing or making changes, the enterprise is now inactive on social media accounts and limiting suggestions on their profiles.
The Actuality Comes Out
A TikTok particular person named Michelle posted a video talking about her canine’s hold at Wag Inns in San Francisco (not related to the dog-walking agency). The lodge costs spherical $150 per night time time, so prospects rely on their canines to be pampered, nonetheless consistent with Michelle, that’s not true.
Inside the video, Michelle outlined that she paid extra to have entry to the digicam in her canine Miso’s room 24/7. She acknowledged they didn’t give her entry to the digicam until his second day there. Then, when she picked him up, he was in robust kind.
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“As soon as I picked him up, he was coated in urine all through his physique, all through his paws, all as a lot as his elbows and he was in a very, very poor psychological state,” acknowledged Michelle.
Michelle believes that Miso wasn’t given right lodging and was neglected. Wag Inns acknowledged that Miso’s hold didn’t go simply, nonetheless they deny any mistreatment. They acknowledged the delay inside the digicam entry was on account of it was malfunctioning.
@_mitchiemitchie DO NOT LEAVE YOUR PET WITH WAG HOTELS // pls tag fellow california per owners. im bodily unwell and horrified pondering how @Wag Inns | Pet Resort dealt with miso all through his hold last weekend. our pets are our family and that i trusted wag to produce him a extreme diploma of care which clearly didn’t happen. i can’t fathom how a transparent, healthful, correctly expert canine would willingly roll in urine all weekend when he has NEVER completed so. what did you do to my canine and why did you refuse to ship the digicam feed i paid for all through his “deluxe suite” hold? #dogsoftiktok #waghotels #pethotel #goldendoodle ♬ original sound – michelle
One different Purchaser Speaks Up
After Michelle’s video gained traction, one different former purchaser decided to make an similar TikTok. A woman named Cilla Chan took her canine named Cobie to the similar Wag Inns location two months prior. She had already posted a Yelp analysis, nonetheless she decided to enter ingredient on TikTok.
Consistent with Cilla, she acquired entry to Cobie’s digicam footage, nonetheless she wasn’t pleased with what she seen. She acknowledged the play groups have been overcrowded, and her canine was filthy. Nonetheless, the worst half was that they on no account fed Cobie on time. She acknowledged they fed him hours after his common supper time, and one time they didn’t feed him until 10:55 pm, after she known as and emailed quite a few situations.
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“We’re low cost people: if they provide meals barely later than common we’d understand. Nevertheless that’s straight up animal abuse. A whole rip-off of a enterprise. We would like we had study additional Yelp opinions for this enterprise which have acknowledged the exact same issue. We’re sharing this to forestall completely different canine mom and father from making the similar mistake,” Cilla wrote in her analysis.
Many various prospects left comparable opinions, nonetheless these two films lastly launched consideration to the neglect. The enterprise often presents the excuse that they’re understaffed, nonetheless quite a few reviewers recognized that they shouldn’t be taking in so many canines then. When you occur to pay for an expensive lodge, your canine shouldn’t be dealt with so poorly.
@cillachan @_mitchiemitchie thanks lots for sharing your experience. I’m so sorry to hearken to what occurred to Miso 💔. So many friends who knew our state of affairs shared Michelle’s video with us proper this second on account of lots of the similar occurred with us and our beloved canine @CobieTheDoodie in June of 2022— all people please be a part of us in spreading the phrase anout @Wag Inns | Pet Resort and their mistreatment of animals of their care. #WagHotels #dogs #abuse #dogsoftiktok #pethotel #goldendoodle ♬ original sound – Cilla Chan
